The advantages of senior management on a as-needed bases.
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Four Primary Concerns of General Managers
GM's and their executive teams have had to deal with these concerns at least once, perhaps many times during each fiscal year. Below, Pomec has included a short list of actions to deal specifically with these concerns. It should be noted that the Transparent Management Approach promoted by Pomec Consulting includes processes that deal with the causes of these issues well before they become executive concerns.
1. Expenditures
Types
List of Preliminary Action Areas
a. Salaries and Wages – overtime... b. Utilities c. Repairs and Maintenance Costs d. Contracts e. Capex and Renewal Programs
- Department Human Resources - Existing Conditions Report - Budget and Procurement Programs - Fiscal Discipline Program - Operating Team,Standard Operating Procedures - Operating Manual
2. Existing Condition of Physical Assets
Types
List of Preliminary Action Areas
a. Front of House b. Back of House c. FF&E d. Building Envelop e. Parking and Grounds f. Compliance
- Department Human Resources - Existing Conditions Report - Asset Life-Cycle Program - Inter-Department Support Program - Operating Manual - Operating Policy and Procedures -Current Compliance Program
3. Mechanical/Electrical Services
Types
List of Preliminary Action Areas
a. HVAC b. Domestic Water – hot and cold c. Plumbing d. Power/Lighting e. Sound Levels f. Access Control g. Vertical Transportation h. Compliance
- Department Human Resources - Existing Conditions Report - Asset Life-Cycle Program - Operating Team, Standard Operating Procedures - Operating Manual - Operating Policy and Procedures - Current Compliance Program
4. Perceptions
Types
List of Preliminary Action Areas
a. Guest/Member Viewpoint b. Visitor Viewpoint c. General Public Viewpoint
- Analysis of Available Surveys - Existing Conditions Report - Inter-Department Support Program - Operating Policy and Procedures
Basic Services
This list illustrates some of the basic service options available to determine and/or act on your site-specific needs:
